After searching for a new sofa for a couple of years, I finally found a picture of the perfect one in a magazine. Since I was a longtime customer of Rogers Brothers Fabrics and knowing that they not only had beautiful decorative fabrics, but also carried high end upholstered furniture, I went in to the store to talk with Don Rogers, the owner.
After looking at the picture, Don explained to me that he now manufactures his own custom furniture line and could make almost any style of sofa I wanted. I placed the order for my custom sofa with down cushions in a beautiful fabric from Rogers Brothers Fabrics. One month later the owner and his son delivered my sofa and it was wonderful. It was everything I wanted and more. But, the best part of it all, I saved at least 50% on the price by buying from Rogers Brothers Fabrics than from other furniture stores.
Their product and personal customer service is excellent. Rogers Brothers Fabrics called two weeks later to make sure I was still pleased with my purchase. What more would a customer want?